1 

Purpose of Collecting Personal Information

The purpose of collecting customer information is related to issues such as:

• Supporting customers: purchasing, payment, delivery.

• Providing product information, services, and support as requested by customers.

• Sending notifications about our latest programs and products.

• Resolving issues that arise when making purchases.

2

Scope of Information Collection

We collect personal information from customers when placing orders on the website, we will never share your private information with any third-party without prior written permission:

Public data:

• Full name:

• Email address:

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Private data:

• Phone number:

• Address:

3

Duration of Information Storage

The personal data of Members will be stored until a request for cancellation is made, or the member logs in and performs the cancellation. In all other cases, members' personal information will be kept confidential on the server of Dancewithelan.com.

4

Data Distribution

We process all customer data following Vietnam's Personal Data (Privacy) Ordinance. We will never sell, share or use any personal information you provide to us for any purpose other than communicating with you about products, bookings or invitations come to our events. We may share information with government agencies or other companies that assist us in fraud prevention or investigations. We may do so when: (1) permitted or required by law; (2) attempt to protect against or prevent actual or potential fraud or unauthorized transactions; (3) investigate that fraud has occurred. The information is not provided to these companies for marketing purposes. Your personal information is kept securely. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

5

Address of the Information Collection and Management Unit

Business Name: CÔNG TY TNHH NHỮNG TRÁI TIM THIỆN LÀNH Established and operating according to the Business Registration Certificate No.: 0317698182 issued by the Business Registration Office - Department of Planning and Investment of Ho Chi Minh City on 23/02/2023.

Headquarters: 219A Nguyễn Văn Hưởng, Thảo Điền Ward, Thủ Đức City, Ho Chi Minh City, Vietnam.

6

Methods and Tools for Users to Access and Edit Data

If you have any requests regarding accessing and editing the personal information provided, you can:

• Call directly at: +84 90 780 1104

• Send an email to: support@dancewithelan.com

Mechanism for Receiving and Resolving Consumer Complaints Regarding Personal Information Misuse or Scope Breach:

At Dancewithelan.com, protecting your personal information is very important, and you are assured that the information you provide to us will be kept confidential. Dancewithelan.com commits not to share, sell, or rent your personal information to anyone else. Dancewithelan.com commits to using your information only in the following cases:

• Improving service quality for customers

• Resolving disputes and complaints

• When requested by legal authorities

Dancewithelan.com understands that your rights in protecting personal information are also our responsibility, so if you have any questions or suggestions regarding the privacy policy of dancewithelan.com, or related to the misuse of personal information or scope breaches, please contact the hotline at +84 90 780 1104 or email: support@dancewithelan.com for direct handling and customer service.